PRIVACY POLICY
VALET PRESTIGE
Last updated: October 8, 2026
1. Introduction and Who We Are
At Valet Prestige, we are committed to protecting your privacy and ensuring the responsible handling of your personal information.
Valet Prestige, operated by 9511-6489 Québec inc., is a Canadian company specializing in professional valet services, parking management, and staffing solutions for businesses, residential and commercial properties, hotels, restaurants, construction sites, and private or corporate events.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website, communicate with us, request a quote, or use our services.
Business Information
Business name: Valet Prestige
Legal entity: 9511-6489 Québec inc.
Quebec Enterprise Number (NEQ): 1179621447
Registered business address: 925-101 rue Murray, Montréal, Québec, H3C 0T4, Canada
Website: https://valetprestige.com
Email: info@valetprestige.com
Phone: (514) 927-7749
This Privacy Policy applies to our website, including its associated pages and subdomains (collectively referred to as the "Website"), as well as personal information collected through our business communications and service-related interactions.
Our privacy practices are designed to comply with applicable Canadian privacy legislation, including Quebec's Act respecting the protection of personal information in the private sector, as amended by Law 25, the federal Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable, and Canada's Anti-Spam Legislation (CASL).
By using our Website or providing personal information, you acknowledge that you have been informed of the practices described in this Privacy Policy. Where consent is required by law, we will request it through an appropriate consent mechanism.
2. Person Responsible for the Protection of Personal Information
In accordance with applicable Quebec privacy legislation, Valet Prestige designates a person responsible for overseeing the protection of personal information.
Privacy Officer
Name: [FULL NAME OF PRIVACY OFFICER]
Title: [JOB TITLE]
Email: info@valetprestige.com
Phone: (514) 927-7749
Mailing address: 925-101 rue Murray, Montréal, Québec, H3C 0T4, Canada
The Privacy Officer is responsible for overseeing our privacy practices, responding to privacy-related inquiries, managing requests concerning personal information, and coordinating the handling of privacy complaints and incidents.
You may contact the Privacy Officer at any time regarding the collection, use, disclosure, or protection of your personal information.
3. Personal Information We Collect
We collect only personal information that is reasonably necessary for legitimate business purposes.
The information collected depends on how you interact with Valet Prestige.
3.1 Information You Provide Directly
When you complete a contact form, request a quote, communicate with us, or inquire about our services, we may collect:
Full name
Business or organization name
Email address
Telephone number
Type of service requested
Event date or anticipated service period
Event venue, property address, or service location
Estimated number of guests, vehicles, or personnel required
Details about your project or operational requirements
Preferred communication method
Any additional information you voluntarily provide
This information allows us to understand your needs, prepare accurate proposals, and communicate with you regarding our services.
3.2 Information Collected During Business Relationships
When you become a client or business partner, we may also collect information necessary to manage our professional relationship, including:
Contact details of authorized representatives
Business addresses and billing information
Contractual and service-related information
Payment and transaction records
Service schedules and operational communications
Correspondence relating to ongoing or completed services
We collect this information only when necessary for service delivery, administration, billing, or compliance with legal obligations.
3.3 Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically through our hosting platform, analytics tools, cookies, and similar technologies.
This information may include:
Internet Protocol (IP) address
Browser type and version
Device type and operating system
Language preferences
Approximate geographic location derived from your IP address
Pages visited and navigation activity
Date, time, and duration of visits
Referring websites or search engines
Interactions with buttons, links, and forms
Advertising campaign identifiers and referral information
Depending on the technologies used and your consent preferences, some information may be associated with identifiers that allow your device or browsing activity to be recognized.
3.4 Information From Third Parties
We may receive information from third-party service providers, including advertising, analytics, and communication platforms.
For example, Google and Meta may provide campaign performance information, advertising interactions, and conversion-related data.
We use this information to evaluate our marketing activities and improve our services, subject to applicable privacy requirements.
3.5 Sensitive Personal Information
Our Website is primarily intended for business inquiries and does not generally require sensitive personal information.
We ask that you avoid submitting financial account details, government identification numbers, medical information, or other sensitive personal information through our contact forms unless specifically requested through an appropriate and secure process.
If sensitive personal information becomes necessary for a particular service or legal obligation, we will apply appropriate safeguards and obtain express consent where required.
3.6 Information About Minors
Our Website and services are intended primarily for adults and business representatives.
We do not knowingly collect personal information from children under the age of 14 without the consent of a parent or person holding parental authority, except where permitted by applicable law.
If we become aware that personal information has been collected from a child in circumstances that do not comply with applicable law, we will take appropriate steps to address the situation.
4. How We Use Your Personal Information
Valet Prestige collects and uses personal information for specific, legitimate, and clearly identified purposes.
These purposes may include:
Responding to Inquiries and Quote Requests
To respond to questions, evaluate service requirements, prepare estimates, and provide information about our valet, parking management, and staffing services.
Providing and Managing Our Services
To coordinate operations, schedule personnel, manage service requests, communicate with clients, and fulfill contractual obligations.
Managing Client Relationships
To maintain business records, provide customer support, communicate service updates, and manage ongoing professional relationships.
Billing and Administration
To prepare invoices, process payments through applicable service providers, maintain accounting records, and meet financial or regulatory obligations.
Improving Our Website and Services
To understand Website performance, identify technical issues, evaluate user experience, and improve the accessibility and effectiveness of our online services.
Advertising and Marketing
Subject to applicable consent requirements, to measure advertising performance, understand campaign effectiveness, and deliver relevant marketing communications.
Security and Fraud Prevention
To maintain Website security, detect suspicious activity, prevent unauthorized access, and protect our business and users.
Legal Compliance
To comply with applicable laws, regulatory obligations, and lawful requests from competent authorities.
We do not use personal information for purposes that are incompatible with those originally communicated unless permitted by law or supported by additional consent where required.
5. Consent and Your Choices
We collect, use, and disclose personal information with your consent unless an exception is permitted by applicable law.
Consent must be informed, freely given, specific, and appropriate to the circumstances.
When you submit a contact form or request a quote, we use the information you provide to respond to your inquiry and take the steps necessary to address your request.
Providing contact information for a quote request does not automatically constitute consent to receive unrelated promotional emails.
Where additional consent is required, including for certain marketing activities or tracking technologies, we will provide a separate opportunity to express your preferences.
You may withdraw your consent at any time by contacting our Privacy Officer.
Withdrawal of consent may be subject to legal or contractual restrictions and may affect our ability to provide certain services.
We will explain any relevant consequences when applicable.
6. Cookies and Tracking Technologies
Our Website may use cookies, pixels, tags, and similar technologies to support its functionality, understand visitor interactions, and evaluate advertising performance.
Cookies are small data files stored on your device when you visit a website.
Depending on the Website's configuration, we may use the following categories.
6.1 Strictly Necessary Cookies
These technologies support essential Website functions, including:
Website security
Basic navigation
Session management
Form functionality
Remembering privacy and cookie preferences
Strictly necessary cookies may operate without separate consent where permitted by applicable law.
6.2 Functional Cookies
Functional cookies may remember certain preferences, such as language selection or other Website settings.
Where applicable, language-management technologies such as Weglot may be used to support multilingual browsing.
6.3 Analytics Cookies
Analytics technologies help us understand how visitors interact with our Website.
Depending on our active configuration, these may include Squarespace Analytics, Google Analytics, or comparable services.
The information collected may help us understand:
Which pages receive the most visits
How visitors navigate the Website
How visitors arrive at our Website
Which devices are commonly used
Whether visitors complete certain actions, such as submitting a quote request
6.4 Advertising and Marketing Technologies
We may use advertising technologies associated with Google Ads, Meta Ads, and related platforms.
These technologies may help us:
Measure advertising campaign performance
Attribute Website interactions to advertising campaigns
Understand whether advertisements lead to inquiries
Create or refine advertising audiences
Display relevant advertisements on third-party platforms
Depending on the configuration, these technologies may use cookies, pixels, or other identifiers to recognize browsing activity across websites or services.
6.5 Cookie Consent and Preferences
Where cookies or similar technologies enable identification, location tracking, or profiling, we provide the information and activation choices required by applicable Quebec privacy legislation.
Non-essential technologies requiring consent remain disabled until the visitor has provided the necessary consent.
Visitors may accept or reject optional tracking technologies through the Website's consent interface.
Where available, visitors may also modify their preferences using the cookie settings option accessible on the Website.
Browser settings may also allow visitors to block or delete cookies. However, disabling certain technologies may affect some Website features.
We do not treat continued browsing alone as consent where affirmative consent is legally required.
7. Sharing Personal Information With Third Parties
Valet Prestige does not sell personal information.
We may share personal information with trusted third parties when reasonably necessary to operate our business, provide services, maintain our Website, or fulfill legal obligations.
Depending on the tools and services in use, these third parties may include:
7.1 Website and Technology Providers
Squarespace
Our Website may be hosted and operated using Squarespace, which provides website infrastructure, hosting, and related functionality.
Weglot
Where enabled, Weglot may provide translation and multilingual Website functionality.
7.2 Analytics and Advertising Providers
Google services may be used for Website analytics, advertising campaign management, conversion measurement, and related reporting.
Meta
Meta technologies may be used to measure advertising performance and manage advertising campaigns across Facebook, Instagram, and related services.
7.3 Business and Communication Providers
We may use third-party services for email communications, business administration, customer relationship management, or workflow automation.
The specific providers used may change as our business operations evolve.
We require service providers handling personal information on our behalf to apply appropriate safeguards and comply with applicable contractual and legal obligations.
7.4 Legal and Business Requirements
We may also disclose personal information:
When required by applicable law
In response to a valid legal order or lawful request
When necessary to protect our legal rights or prevent fraud
In connection with a legitimate business transaction, subject to applicable legal safeguards
We limit disclosures to information reasonably necessary for the relevant purpose.
8. Storage and Processing Outside Quebec
Some of the technology providers used by Valet Prestige may store, access, or process personal information outside Quebec, including elsewhere in Canada or internationally.
For example, cloud hosting, analytics, and advertising providers may operate infrastructure in multiple jurisdictions.
Where personal information is communicated or entrusted to a service provider outside Quebec, we take the steps required by applicable Quebec privacy legislation.
These steps include conducting a privacy impact assessment where required, evaluating the protection afforded to the information, and implementing appropriate contractual safeguards.
Personal information processed outside Quebec may be subject to the laws of the jurisdiction in which it is processed, including lawful access requests by public authorities.
Valet Prestige remains responsible for personal information under its control.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, subject to applicable legal, accounting, contractual, and regulatory obligations.
Retention periods may vary depending on the nature of the information.
Quote Requests and General Inquiries
Information submitted through contact or quote forms is retained for the period reasonably necessary to respond, manage follow-up communications, and maintain appropriate business records.
Client and Contractual Records
Information associated with active or completed client relationships is retained for the duration necessary to administer services, manage contractual obligations, and address legitimate business or legal requirements.
Accounting and Billing Records
Financial and accounting information is retained for the periods required by applicable tax and accounting legislation.
Analytics and Advertising Information
Information collected through analytics and advertising technologies is retained according to the settings and retention periods applicable to the services used, subject to our privacy obligations.
When personal information is no longer required, we take reasonable measures to securely destroy or anonymize it in accordance with applicable law.
Individuals may contact our Privacy Officer for further information regarding applicable retention periods.
10. Security Measures
Valet Prestige takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, loss, alteration, or destruction.
Depending on the nature of the information and the systems involved, these measures may include:
Secure Website connections using HTTPS
Access controls and account permissions
Restricted access to personal information
Appropriate password and account-security practices
Use of established technology and hosting providers
Reasonable measures to prevent unauthorized disclosure
Review of privacy-related incidents and security concerns
Despite these safeguards, no electronic transmission or storage system can be guaranteed to be completely secure.
If a confidentiality incident occurs, we take appropriate steps to assess and manage the situation.
Where required by Quebec law, we maintain a register of confidentiality incidents and notify the Commission d'accès à l'information du Québec and affected individuals when an incident presents a risk of serious injury.
11. Your Privacy Rights
Subject to applicable law, individuals have certain rights concerning their personal information.
These rights may include:
11.1 Right of Access
You may request confirmation of whether we hold personal information about you and request access to that information.
11.2 Right to Rectification
You may request correction of personal information that is inaccurate, incomplete, or equivocal.
11.3 Right to Withdraw Consent
You may withdraw consent to certain uses or disclosures of your personal information, subject to applicable legal restrictions.
11.4 Right to Data Portability
Where the applicable legal conditions are met, you may request that computerized personal information collected from you be provided in a structured, commonly used technological format.
You may also request that the information be communicated to another authorized person or organization where permitted by law.
11.5 Right to Request Cessation of Dissemination or De-indexing
In circumstances provided by Quebec law, you may request that we cease disseminating certain personal information or de-index a hyperlink associated with your name.
11.6 Rights Concerning Automated Decisions
If Valet Prestige makes a decision about an individual based exclusively on automated processing of personal information, we will provide the information and opportunities for review required by applicable law.
11.7 How to Exercise Your Rights
To exercise any of these rights, please submit a written request to our Privacy Officer.
Email: info@valetprestige.com
Phone: (514) 927-7749
Mailing address: 925-101 rue Murray, Montréal, Québec, H3C 0T4, Canada
We may request reasonable information to verify your identity before processing a request.
We generally respond to access or correction requests within 30 days, as required by applicable Quebec law.
Access to personal information is generally free, although legally permitted reproduction or transmission fees may apply. Any applicable fees will be communicated in advance.
If we refuse a request in whole or in part, we will provide the reasons and information about available recourse, as required by law.
12. Marketing Communications
Valet Prestige may communicate with individuals who have requested information about our services or who have an existing business relationship with us.
We distinguish between service-related communications and promotional marketing messages.
Service-related communications may include:
Responses to quote requests
Proposal follow-ups
Service confirmations
Scheduling information
Contractual or administrative communications
Promotional communications may include:
Company news
Service announcements
Special offers
Relevant marketing updates
We send commercial electronic messages in accordance with Canada's Anti-Spam Legislation (CASL), including applicable consent, identification, and unsubscribe requirements.
Where consent is required, we obtain it before sending promotional electronic messages.
Recipients may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the message or by contacting us directly.
Unsubscribe requests are processed within the timeframe required by applicable law.
Unsubscribing from promotional communications does not necessarily prevent us from sending communications required to respond to an active service request or fulfill contractual obligations.
13. Third-Party Websites and Social Media
Our Website may contain links to third-party websites, social media platforms, and external services.
These may include Facebook, Instagram, LinkedIn, Google, and other online platforms.
When you leave our Website or interact directly with a third-party service, that organization's privacy policy and practices may apply.
Valet Prestige does not control the privacy practices of independent third-party websites and encourages visitors to review their policies before providing personal information.
14. Privacy Complaints
If you have questions or concerns about how Valet Prestige handles personal information, please contact our Privacy Officer.
We will review privacy complaints and take appropriate action where necessary.
Privacy Officer
Valet Prestige — 9511-6489 Québec inc.
925-101 rue Murray
Montréal, Québec, H3C 0T4
Canada
Email: info@valetprestige.com
Phone: (514) 927-7749
If you believe your privacy rights have not been respected, you may also contact the:
Commission d'accès à l'information du Québec
Website: https://www.cai.gouv.qc.ca
You may file a complaint with the Commission in accordance with its procedures and applicable law.
15. Changes to This Privacy Policy
Valet Prestige may update this Privacy Policy periodically to reflect changes in our services, Website technologies, business practices, or legal obligations.
When changes are made, the "Last updated" date at the beginning of this policy will be revised.
If changes materially affect how personal information is collected, used, or disclosed, we will provide appropriate notice and obtain additional consent where required by law.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Information
For questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact:
Valet Prestige
Operated by 9511-6489 Québec inc.
NEQ: 1179621447
925-101 rue Murray
Montréal, Québec, H3C 0T4
Canada
Email: info@valetprestige.com
Phone: (514) 927-7749
Website: https://valetprestige.com